{"id":8130,"date":"2023-02-15T21:35:02","date_gmt":"2023-02-16T01:35:02","guid":{"rendered":"https:\/\/www.lediamant.ca\/informations-pratiques"},"modified":"2026-08-11T12:34:34","modified_gmt":"2026-08-11T16:34:34","slug":"practical-information","status":"publish","type":"page","link":"https:\/\/www.lediamant.ca\/en\/practical-information","title":{"rendered":"Practical Information"},"content":{"rendered":"<div class=\"item component-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item component-spacer\" ><div class=\"container\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div class=\"item wysiwyg component-heading\" >\n<h2 class=\"wp-block-heading\">Get to Le Diamant<\/h2>\n<\/div>\n\n<div class=\"item wysiwyg component-paragraph\" >\n<p>Located at <a href=\"https:\/\/maps.app.goo.gl\/GEXicT35MzPmJzrG9\" target=\"_blank\" rel=\"noreferrer noopener\">966 Saint-Jean<\/a>, in the heart of Old Quebec, we understand that travel plans need to be arranged for many of you. Therefore, here are the answers to your questions.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">Can I get to Le Diamant by bus?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">Yes, Le Diamant is very <a href=\"https:\/\/www.google.com\/maps\/d\/viewer?mid=1M9R8ZhfoF2wtR2maOaaV4kepPP8pMi6p&amp;hl=fr&amp;usp=sharing\">easy to reach by public transit<\/a>. It is centrally located, directly across from Place D\u2019Youville and just steps from Saint-Jean Gate.<\/span><\/p>\n<p class=\"isSelectedEnd\"><strong>Bus Service Changes<\/strong><\/p>\n<p>Several adjustments will be made to bus service to allow routes to avoid construction zones and continue serving areas affected by the tramway construction.<\/p>\n<p>Visit the <a href=\"https:\/\/www.rtcquebec.ca\/en\/network\">R\u00e9seau de transport de la Capitale<\/a> (RTC) website for the latest information and to plan your trip in advance.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">Where can I park?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">We recommend using one of the nearby covered paid parking facilities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <a href=\"https:\/\/www.google.com\/maps\/d\/viewer?mid=1M9R8ZhfoF2wtR2maOaaV4kepPP8pMi6p&amp;hl=fr&amp;usp=sharing\">Paid parking<\/a> is available in the area, including <a href=\"https:\/\/goo.gl\/maps\/2gz84J2SeewYgmuE9\">SPAQ at Place d\u2019Youville<\/a>, just steps from the entrance to Le Diamant, and <a href=\"https:\/\/goo.gl\/maps\/23szBPVjfYTHcNRt7\">Place Qu\u00e9bec Parking<\/a>.<\/span><\/p>\n<p><strong>Tip:<\/strong> Plan to arrive <strong>30 to 45 minutes before the show<\/strong> to allow enough time for parking and getting to your seat.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"item wysiwyg component-google-map\" >\n<div class=\"google-map__wrapper\">\n    <div data-google-map-key=\"AIzaSyBxBUKRVuPbo9Wz8UoARzcajKAKShf7ai8\" class=\"google-map js-google-map\"  data-lat=\"46.812860445202745 \" data-lng=\"-71.2140686490044\" ><\/div>\n<\/div><\/div>\n\n<div class=\"item component-columns\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-heading\" >\n<h2 class=\"wp-block-heading\">PARKING NEAR BY<\/h2>\n<\/div>\n\n<div class=\"item component-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-icon-text\" >\n\n<div class=\"bloc-text-icon\">\n            <img decoding=\"async\" src=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Frame.png\" alt=\"\" loading=\"lazy\">\n        <strong class=\"bloc-text-icon__title h4\">SPAQ Place d\u2019Youville<\/strong>\n\n            <p class=\"p1\"><span class=\"s1\">Located opposite Le Diamant on St-Jean Street, it has more than 600 seats available.<\/span><\/p>\n    \n            <a class=\"btn btn--simple\" href=\"https:\/\/goo.gl\/maps\/2gz84J2SeewYgmuE9\" target=\"_blank\">See on map<\/a>\n    <\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-icon-text\" >\n\n<div class=\"bloc-text-icon\">\n            <img decoding=\"async\" src=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Frame.png\" alt=\"\" loading=\"lazy\">\n        <strong class=\"bloc-text-icon__title h4\">Place Qu\u00e9bec Parking<\/strong>\n\n            <p class=\"p1\"><span class=\"s1\">Located on Saint-Joachim Street, it has more than 1,032 spaces available and is less than a 10-minute walk away.<\/span><\/p>\n    \n            <a class=\"btn btn--simple\" href=\"https:\/\/goo.gl\/maps\/23szBPVjfYTHcNRt7\" target=\"_blank\">See on map<\/a>\n    <\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-image\" >\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"465\" height=\"467\" src=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Screen-Shot-2023-02-17-at-9.25.26-AM.png\" alt=\"\" class=\"wp-image-476\" style=\"width:611px;height:613px\"\/ loading=\"lazy\" srcset=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Screen-Shot-2023-02-17-at-9.25.26-AM.png 465w, https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Screen-Shot-2023-02-17-at-9.25.26-AM-400x402.png 400w\" sizes=\"auto, (max-width: 465px) 100vw, 465px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group has-light-gray-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"item component-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-image\" >\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"624\" height=\"624\" src=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Rectangle-336.png\" alt=\"\" class=\"wp-image-499\"\/ loading=\"lazy\" srcset=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Rectangle-336.png 624w, https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Rectangle-336-400x400.png 400w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-heading\" >\n<h2 class=\"wp-block-heading\" id=\"accessibility\">ACCESSIBILITY<\/h2>\n<\/div>\n\n<div class=\"item wysiwyg component-paragraph\" >\n<p><\/p>\n<\/div>\n\n<div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">Is Le Diamant accessible to people with reduced mobility?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">Yes. Le Diamant is fully accessible to people with reduced mobility. The venue has elevators serving all floors, step-free access, and designated wheelchair spaces in the theatre. We also have an accessible washroom.<\/p>\n<p class=\"isSelectedEnd\">Please note, however, that wheelchairs are not available to borrow on site.<\/p>\n<p class=\"isSelectedEnd\">If you are accompanying a person with reduced mobility and have an <em>Accompagnement Loisir<\/em> Companion Card, your ticket is free of charge.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">Are service dogs allowed at Le Diamant?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">Yes. Certified guide dogs and service dogs are welcome in all areas of Le Diamant, including the theatre.<\/p>\n<p>The trained dog must wear a visual identification item bearing the logo of the organization where the training took place (harness, scarf or other visual identification).<\/p>\n<p><a href=\"https:\/\/www.cdpdj.qc.ca\/en\/your-obligations\/prohibited-grounds\/handicap-animaux\" target=\"_blank\" rel=\"noopener\">Learn more<\/a><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-3\">Does Le Diamant offer hearing assistance systems?<\/button><\/h3>\n\n                <div id=\"accordion-panel-3\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>Yes. Le Diamant has a high-fidelity FM transmitter system that allows people with hearing loss to receive a direct transmission of the performance using a radio receiver. If you do not have this type of device, Le Diamant provides receivers free of charge at the box office. Quantities are limited.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-4\">Is Le Diamant family-friendly?<\/button><\/h3>\n\n                <div id=\"accordion-panel-4\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">Yes. Le Diamant welcomes people of all ages and offers families several amenities and facilities to make their visit more comfortable.<\/p>\n<p class=\"isSelectedEnd\">Children aged 2 and under are admitted free of charge when sitting on a parent\u2019s lap, provided a complimentary ticket is obtained at the box office. For programming information, performances intended for family audiences or subject to a minimum age are clearly indicated on each production\u2019s page.<\/p>\n<p class=\"isSelectedEnd\">On site, families have access to spacious, accessible, gender-neutral washrooms. Foldable strollers can be left free of charge at the coat check, although they are not permitted in the theatre. The Diamant bar also offers light refreshments and options suitable for families before performances.<\/p>\n<p class=\"isSelectedEnd\">Parents are responsible for ensuring that their child\u2019s behaviour is appropriate at all times during performances, out of respect for the artists and other audience members.<\/p>\n<p>If a child disrupts the experience of other audience members during a performance, a member of the front-of-house team may ask the child and their accompanying adult to leave the theatre in order to ensure the performance can continue smoothly and to preserve the comfort of other audience members. No compensation will be provided in such circumstances.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n<div class=\"item wysiwyg component-heading\" >\n<h2 class=\"wp-block-heading\">FREQUENTLY ASKED QUESTIONS<\/h2>\n<\/div>\n\n<div class=\"item wysiwyg component-paragraph\" >\n<p><\/p>\n<\/div>\n\n<div class=\"item component-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-heading\" >\n<h3 class=\"wp-block-heading\">FOOD AND DRINKS<\/h3>\n<\/div>\n\n<div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">Can I have alcoholic beverages at Le Diamant?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">Yes. When a performance is taking place, Le Diamant has a foyer and bar offering a wide selection of alcoholic beverages, including wine, local beer and cocktails. Alcohol sales are restricted to guests aged 18 and over upon presentation of valid ID.<\/p>\n<p>Outside alcohol and beverages are not permitted on the premises.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">Can I eat at Le Diamant?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">No, food cannot be consumed inside Le Diamant.<\/p>\n<p>The venue does not have an on-site food service. However, the theatre is located in the heart of Old Qu\u00e9bec, within walking distance of many restaurants, and some of our partners offer exclusive discounts when you present your show ticket.<\/p>\n<p class=\"p1\"><span class=\"s1\">Visit our <a href=\"https:\/\/www.lediamant.ca\/fr\/restauration-et-hebergement\">Food and Lodging page<\/a> to learn more.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-3\">Can I bring a drink into Le Diamant\u2019s theatre?<\/button><\/h3>\n\n                <div id=\"accordion-panel-3\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>Yes. You may bring your own reusable water bottle into the Hydro-Qu\u00e9bec Hall during performances. Water refill stations are also available outside the theatre.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-heading\" >\n<h3 class=\"wp-block-heading\">Performances<\/h3>\n<\/div>\n\n<div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">What time do the doors open for a performance at Le Diamant?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>The doors to Le Diamant\u2019s theatre open 45 minutes before the performance begins. The foyer and bar service are also available 45 minutes before the show.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">What happens if I arrive late to a performance at Le Diamant?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">If you arrive late, you will generally not be allowed into the theatre once the performance has begun, out of respect for the artists and other audience members. If a latecomer is admitted, they will be seated at the back of the theatre and will not be able to access their original seat.<\/p>\n<p><em>Tip for arriving on time:<\/em> Allow extra time if you are driving to find parking, or consider using public transit, which is conveniently located near the theatre.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"item wysiwyg component-heading\" >\n<h3 class=\"wp-block-heading\">LES AMANT-E-S DU DIAMANT<\/h3>\n<\/div>\n\n<div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">Can I cancel or get a refund for my Amant-e-s du Diamant membership?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">Yes. Your Amant-e-s du Diamant membership can be cancelled and refunded, provided that none of the program\u2019s privileges or benefits have been used.<\/p>\n<p>Please contact the <a href=\"https:\/\/www.lediamant.ca\/en\/box-office\">Box Office.<\/a><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div>\n\n<div class=\"item wysiwyg component-heading\" >\n<h3 class=\"wp-block-heading\">MORE questions<\/h3>\n<\/div>\n\n<div class=\"item wysiwyg component-paragraph\" >\n<p><\/p>\n<\/div>\n\n<div class=\"item component-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">How can I get my tickets at Le Diamant?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">You can choose a free e-ticket (to display on your mobile device or print) or a physical ticket (to be mailed to you or picked up on the day of the performance at the Le Diamant Box Office).<\/p>\n<p>Fees apply to the physical ticket option.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">When can I pick up my tickets in person?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">On the day of the event, starting when the <a href=\"https:\/\/www.lediamant.ca\/en\/box-office\">Box Office opens<\/a>. Please present the credit card used to make the purchase.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-3\">What should I do if I lose my ticket or select the wrong date?<\/button><\/h3>\n\n                <div id=\"accordion-panel-3\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>Contact the Le Diamant Box Office by email at <a href=\"mailto:billetterie@lediamant.ca\">billetterie@lediamant.ca<\/a> with your order information for assistance.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-4\">Can I use a Le Diamant gift card to pay at the bar?<\/button><\/h3>\n\n                <div id=\"accordion-panel-4\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>No. Gift cards are valid only for the purchase of performance tickets, guided tours and items at the boutique.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-5\">Is there a coat check at Le Diamant?<\/button><\/h3>\n\n                <div id=\"accordion-panel-5\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>Yes. A coat check is available free of charge to all audience members.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">Are group rates available?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>Yes. For groups of <strong>20 people or more<\/strong>, <a href=\"mailto:billetterie@lediamant.ca\">contact the Box Office<\/a> to find out about applicable group rates and benefits.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">Are Le Diamant tickets refundable or exchangeable?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">No. All ticket sales at Le Diamant are final and cannot be exchanged or refunded.<\/p>\n<p>However, if you have a special circumstance, <a href=\"mailto:billetterie@lediamant.ca\">contact us by email<\/a>.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-3\">What happens if a performance at Le Diamant is cancelled?<\/button><\/h3>\n\n                <div id=\"accordion-panel-3\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">If a performance is cancelled, Le Diamant will contact ticket buyers directly by email to explain their options, such as rescheduling or receiving a refund.<\/p>\n<p><em>Tip:<\/em> Check your Junk\/Spam folder or the Promotions tab in Gmail on the day of the performance if you have not received the email.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-4\">Where can I view Le Diamant\u2019s seating plan?<\/button><\/h3>\n\n                <div id=\"accordion-panel-4\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"isSelectedEnd\">Yes. Le Diamant\u2019s seating plan is available online for reference. However, the exact theatre layout may vary depending on the production.<\/p>\n<p class=\"isSelectedEnd\"><a class=\"card__link btn btn--small btn--inverse\" href=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2024\/01\/Salle-Hydro-Quebec-WEB.pdf\" data-a11y-link=\"\">View the seating plan<\/a><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"item wysiwyg component-heading\" >\n<h2 class=\"wp-block-heading\">HAVE more QUESTIONS ?<\/h2>\n<\/div>\n\n<div class=\"item wysiwyg component-paragraph\" >\n<p>Couldn\u2019t find the answer to your question? Email us at <a href=\"mailto:info@lediamant.ca\">info@lediamant.ca<\/a>, and we\u2019ll be happy to help.<\/p>\n<\/div>\n\n<div class=\"item component-spacer\" ><div class=\"container\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Get to Le Diamant Located at 966 Saint-Jean, in the heart of Old Quebec, we understand that travel plans need to be arranged for many of you. Therefore, here are the answers to your questions. PARKING NEAR BY ACCESSIBILITY FREQUENTLY ASKED QUESTIONS FOOD AND DRINKS Performances LES AMANT-E-S DU DIAMANT MORE questions HAVE more QUESTIONS [&hellip;]","protected":false},"author":2,"featured_media":1175,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8130","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Practical Information - Le Diamant<\/title>\n<meta name=\"description\" content=\"Nous savons que les d\u00e9placements doivent \u00eatre pr\u00e9vus \u00e0 l\u2019avance pour plusieurs d\u2019entre vous. 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