{"id":8130,"date":"2023-02-15T21:35:02","date_gmt":"2023-02-16T01:35:02","guid":{"rendered":"https:\/\/www.lediamant.ca\/informations-pratiques"},"modified":"2026-03-09T15:44:38","modified_gmt":"2026-03-09T19:44:38","slug":"practical-information","status":"publish","type":"page","link":"https:\/\/www.lediamant.ca\/en\/practical-information","title":{"rendered":"Practical Information"},"content":{"rendered":"<div class=\"item component-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item component-spacer\" ><div class=\"container\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<div class=\"item wysiwyg component-heading\" >\n<h2 class=\"wp-block-heading\">Get to Le Diamant<\/h2>\n<\/div>\n\n<div class=\"item wysiwyg component-paragraph\" >\n<p>Located at <a href=\"https:\/\/maps.app.goo.gl\/GEXicT35MzPmJzrG9\" target=\"_blank\" rel=\"noreferrer noopener\">966 Saint-Jean<\/a>, in the heart of Old Quebec, we understand that travel plans need to be arranged for many of you. Therefore, here are the answers to your questions.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">Is Le Diamant accessible by bus ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">Le Diamant\u2019s central location at Place d\u2019Youville near the Saint-Jean Gate <a href=\"https:\/\/www.google.com\/maps\/d\/viewer?mid=1M9R8ZhfoF2wtR2maOaaV4kepPP8pMi6p&amp;hl=fr&amp;usp=sharing\">makes it easily accessible by public transportation<\/a>, including <\/span><\/p>\n<p><strong>Bus service changes starting March 21<\/strong><br \/>\nSeveral adjustments will be made to bus service so that routes can avoid construction areas and continue serving neighbourhoods affected by the tramway work.<\/p>\n<p>Please visit the <a href=\"https:\/\/www.rtcquebec.ca\/en\/network\">R\u00e9seau de transport de la Capitale<\/a> (RTC) website for the latest information and to plan your trips in advance.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">I will be coming by car. Where can I park ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">Le Diamant is located right in the heart of Old Quebec, where street parking is limited and usually metered. <a href=\"https:\/\/www.google.com\/maps\/d\/viewer?mid=1M9R8ZhfoF2wtR2maOaaV4kepPP8pMi6p&amp;hl=fr&amp;usp=sharing\">Paid parking<\/a> is available at the <a href=\"https:\/\/goo.gl\/maps\/2gz84J2SeewYgmuE9\">SPAQ at Place d\u2019Youville<\/a>, just across the square from the entrance of Le Diamant and <a href=\"https:\/\/goo.gl\/maps\/23szBPVjfYTHcNRt7\">Place Qu\u00e9bec Parking<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plan sufficient travel time so that you will be able to enjoy your experience thoroughly and not arrive late for your show.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"item wysiwyg component-google-map\" >\n<div class=\"google-map__wrapper\">\n    <div data-google-map-key=\"AIzaSyBxBUKRVuPbo9Wz8UoARzcajKAKShf7ai8\" class=\"google-map js-google-map\"  data-lat=\"46.812860445202745 \" data-lng=\"-71.2140686490044\" ><\/div>\n<\/div><\/div>\n\n<div class=\"item component-columns\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-heading\" >\n<h2 class=\"wp-block-heading\">PARKING NEAR BY<\/h2>\n<\/div>\n\n<div class=\"item component-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-icon-text\" >\n\n<div class=\"bloc-text-icon\">\n            <img decoding=\"async\" src=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Frame.png\" alt=\"\" loading=\"lazy\">\n        <strong class=\"bloc-text-icon__title h4\">SPAQ Place d\u2019Youville<\/strong>\n\n            <p class=\"p1\"><span class=\"s1\">Located opposite Le Diamant on St-Jean Street, it has more than 600 seats available.<\/span><\/p>\n    \n            <a class=\"btn btn--simple\" href=\"https:\/\/goo.gl\/maps\/2gz84J2SeewYgmuE9\" target=\"_blank\">See on map<\/a>\n    <\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-icon-text\" >\n\n<div class=\"bloc-text-icon\">\n            <img decoding=\"async\" src=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Frame.png\" alt=\"\" loading=\"lazy\">\n        <strong class=\"bloc-text-icon__title h4\">Place Qu\u00e9bec Parking<\/strong>\n\n            <p class=\"p1\"><span class=\"s1\">Located on Saint-Joachim Street, it has more than 1,032 spaces available and is less than a 10-minute walk away.<\/span><\/p>\n    \n            <a class=\"btn btn--simple\" href=\"https:\/\/goo.gl\/maps\/23szBPVjfYTHcNRt7\" target=\"_blank\">See on map<\/a>\n    <\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-image\" >\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"465\" height=\"467\" src=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Screen-Shot-2023-02-17-at-9.25.26-AM.png\" alt=\"\" class=\"wp-image-476\" style=\"width:611px;height:613px\"\/ loading=\"lazy\" srcset=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Screen-Shot-2023-02-17-at-9.25.26-AM.png 465w, https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Screen-Shot-2023-02-17-at-9.25.26-AM-400x402.png 400w\" sizes=\"auto, (max-width: 465px) 100vw, 465px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group has-light-gray-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"item component-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-image\" >\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"624\" height=\"624\" src=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Rectangle-336.png\" alt=\"\" class=\"wp-image-499\"\/ loading=\"lazy\" srcset=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Rectangle-336.png 624w, https:\/\/www.lediamant.ca\/wp-content\/uploads\/2023\/02\/Rectangle-336-400x400.png 400w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-heading\" >\n<h2 class=\"wp-block-heading\" id=\"accessibility\">ACCESSIBILITY<\/h2>\n<\/div>\n\n<div class=\"item wysiwyg component-paragraph\" >\n<p><\/p>\n<\/div>\n\n<div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">I am a person with reduced mobility. Can I have access to the auditorium and the building&#8217;s other floors? <\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">Wheelchair access to the auditorium is possible via the ground floor or the second floor, which you can get to using the elevator. You can take the elevator to all floors, and we have an access ramp installed on the roof terrace. We also have an adapted bathroom. However, please note that we do not offer wheelchair loans on site.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">Is it possible to bring my dog to Le Diamant?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>Any person with a disability accompanied by a guide dog or assistance dog trained by a specialized organization has the right to access the venue during performances without discrimination.<\/p>\n<p>The trained dog must wear a visual identification element bearing the logo of the organization where the training took place (harness, scarf, or any other visual identification element). <a href=\"https:\/\/www.cdpdj.qc.ca\/en\/your-obligations\/prohibited-grounds\/handicap-animaux\" target=\"_blank\" rel=\"noopener\">Learn more<\/a><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-3\">Does Le Diamant offer hearing aids? <\/button><\/h3>\n\n                <div id=\"accordion-panel-3\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">Yes, Le Diamant has a high-fidelity FM transmitter system that enables people with hearing impairments to receive direct retransmission of the show using a radio receiver. If you don&#8217;t have such a device, Le Diamant will provide you with one, free of charge. Quantities are limited.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-4\">Is Le Diamant a family-friendly place to visit ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-4\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>Absolutely! Our space includes large, gender-neutral restrooms. Foldable strollers are accepted at the coat check (but are not allowed in the auditorium).<\/p>\n<p>Regarding <a href=\"https:\/\/www.lediamant.ca\/en\/calendar\/full\">programming<\/a>, productions restricted to a specific audience (with a minimum age, for example) are clearly indicated, as well as those intended for a family audience. Children 2 years old and under are admitted free of charge if they share a seat with a parent. Children over 2 years old must have their own ticket.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n<div class=\"item wysiwyg component-heading\" >\n<h2 class=\"wp-block-heading\">FREQUENTLY ASKED QUESTIONS<\/h2>\n<\/div>\n\n<div class=\"item wysiwyg component-paragraph\" >\n<p><\/p>\n<\/div>\n\n<div class=\"item component-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-heading\" >\n<h3 class=\"wp-block-heading\">FOOD AND DRINK<\/h3>\n<\/div>\n\n<div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">Can alcohol be consumed at Le Diamant ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">We will offer a cash bar on performance evenings. For certain shows, at the artists\u2019 discretion, drinks may be allowed into the performance space.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No outside beverages will be permitted in the space.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">Is it possible to eat at Le Diamant ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"p1\"><span class=\"s1\">It is possible to eat around Le Diamant due to the varied offerings in the area. Please note that we have a few partners who reserve exclusive offers for you upon presentation of Le Diamant tickets.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Visit our <a href=\"https:\/\/www.lediamant.ca\/fr\/restauration-et-hebergement\">Food and Lodging page<\/a> to find out more.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-3\">Can I bring a drink into the theatre?<\/button><\/h3>\n\n                <div id=\"accordion-panel-3\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>You may bring a water bottle into the Hydro-Qu\u00e9bec Hall during performances. Water stations with reusable cups are available outside the hall only.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-heading\" >\n<h3 class=\"wp-block-heading\">ReprEsentations<\/h3>\n<\/div>\n\n<div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">When will the theatre doors open ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">We will open the theatre doors 45 minutes before the beginning of a performance. While waiting for the doors to open, you are welcome to relax in the lobby and enjoy our cash bar service.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">What happens if I\u2019m late ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>For most productions, out of respect for the artists and the audience, it is not possible to enter the theater once the show has started. In such cases, you will not have access to your initial seats and will be placed at the back of the auditorium.<\/p>\n<p><span style=\"font-weight: 400;\">If you are arriving by car, make sure you allow ample time to find parking, especially during busy periods. We strongly recommend taking public transportation; Le Diamant is easily reached by numerous bus routes.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"item wysiwyg component-heading\" >\n<h3 class=\"wp-block-heading\">LES AMANT-E-S DU DIAMANT<\/h3>\n<\/div>\n\n<div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">Can I unsubscribe ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">Yes, if no privileges were used. Please contact the <a href=\"https:\/\/www.lediamant.ca\/fr\/billetterie\">ticket office<\/a>.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div>\n\n<div class=\"item wysiwyg component-heading\" >\n<h3 class=\"wp-block-heading\">MORE questions<\/h3>\n<\/div>\n\n<div class=\"item wysiwyg component-paragraph\" >\n<p><\/p>\n<\/div>\n\n<div class=\"item component-columns\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">How do I get my tickets ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p class=\"p1\"><span class=\"s1\">When you go to the virtual box office, you&#8217;ll be offered a choice of pick-up options: an <strong>e-ticket<\/strong> (to be presented on your phone or printed out at home) or a <strong>physical ticket<\/strong> (to be received by mail or picked up on the day of the performance at the Diamant box office). Some fees apply depending on the option chosen, but the e-ticket option is always free.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">I chose the option to pick up my tickets at the box office. When can I do that ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">When picking up your tickets at the box office, you will need to present the credit card used for the transaction. Tickets may be picked up on the day of the performance during <a href=\"https:\/\/www.lediamant.ca\/fr\/billetterie\">box office hours<\/a>.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-3\">I did not receive my physical ticket \/ I lost my ticket \/ I got the date wrong.<\/button><\/h3>\n\n                <div id=\"accordion-panel-3\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">For all problems related to your purchase, <a href=\"mailto:billetterie@lediamant.ca\">contact the box office by email<\/a>, and we will be happy to assist you.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-4\">Can I pay with my Diamant gift card at the Desjardins foyer bar or on the rooftop terrace ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-4\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>No. As mentioned in the terms and conditions, the gift card is valid for the purchase of show tickets, guided tours, or for buying products from the shop.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-5\">Is there a coat check ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-5\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>Yes, we provide a coat check free of charge to all spectators.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"item wysiwyg component-drawers\" >\n    <div class=\"block-drawers__list\" role=\"list\">\n                    <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-1\">I would like to purchase a group package. Is that possible ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-1\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">If you are purchasing tickets for a group of 20 or more, <a href=\"mailto:billetterie@lediamant.ca\">please contact the box office<\/a> to find out about any benefits that may apply.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-2\">Can I exchange or return my tickets?<\/button><\/h3>\n\n                <div id=\"accordion-panel-2\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">All ticket sales are final with no exchanges or refunds. <\/span><span style=\"font-weight: 400;\">However, if you find yourself in extenuating circumstances, <a href=\"mailto:billetterie@lediamant.ca\">contact us by email<\/a>.<\/span><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-3\">And if a show is canceled ?<\/button><\/h3>\n\n                <div id=\"accordion-panel-3\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p><span style=\"font-weight: 400;\">If a show is canceled, we will contact you to let you know your options.<\/span><\/p>\n<p class=\"p1\">It is important to check your emails thoroughly on the day of your performance, as the message may be in the Promotions tab (if you are using Gmail) or the Spam folder.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                                <div class=\"block-drawers__item js-a11y-drawer\" role=\"listitem\">\n                <h3 class=\"block-drawers__item__title\" data-a11y-toggle><button class=\"block-drawers__item__toggle\" aria-expanded=\"false\" aria-controls=\"accordion-panel-4\">Is it possible to see the seating plan?<\/button><\/h3>\n\n                <div id=\"accordion-panel-4\" class=\"block-drawers__item__content wysiwyg\" data-a11y-target hidden>\n                    <div class=\"js-anim block-drawers__item__padding\">\n                        <p>Yes, for reference only. The seating plan may vary depending on the productions.<br \/>\n<a class=\"card__link btn btn--small btn--inverse\" href=\"https:\/\/www.lediamant.ca\/wp-content\/uploads\/2024\/01\/Salle-Hydro-Quebec-WEB.pdf\" data-a11y-link=\"\">See the plan<\/a><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n                        <\/div>\n\n    <\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"item wysiwyg component-heading\" >\n<h2 class=\"wp-block-heading\">DO YOU HAVE ANY OTHER QUESTIONS ?<\/h2>\n<\/div>\n\n<div class=\"item wysiwyg component-paragraph\" >\n<p>Didn&#8217;t find an answer to your question ? Write to us via email at <a href=\"mailto:info@lediamant.ca\">info@lediamant.ca<\/a>, and we&#8217;ll be happy to respond.<\/p>\n<\/div>\n\n<div class=\"item component-spacer\" ><div class=\"container\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Get to Le Diamant Located at 966 Saint-Jean, in the heart of Old Quebec, we understand that travel plans need to be arranged for many of you. Therefore, here are the answers to your questions. PARKING NEAR BY ACCESSIBILITY FREQUENTLY ASKED QUESTIONS FOOD AND DRINK ReprEsentations LES AMANT-E-S DU DIAMANT MORE questions DO YOU HAVE [&hellip;]","protected":false},"author":2,"featured_media":1175,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8130","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Practical Information - Le Diamant<\/title>\n<meta name=\"description\" content=\"Nous savons que les d\u00e9placements doivent \u00eatre pr\u00e9vus \u00e0 l\u2019avance pour plusieurs d\u2019entre vous. 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